Project Manager

The role of the Project Manager is to plan, implement and finalize projects according to strict deadlines and within budget. The role will help support all teams and tasks within the organization from contract and scoping to reporting and handoff to Operations. This includes gathering appropriate resources and coordinating the efforts of team members and third-party contractors in order to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle. They will work with and communicate to key stakeholders’ process and or opportunities within the project.

General Purpose
To be responsible for the overall direction, coordination, documentation, implementation, execution, control and completion of approved specific projects; ensuring consistency with company strategy, commitments and goals.

Job Responsibilities: 

Project/Practice Related Competencies
• Direct and manage project development from beginning to end, including work requests in workflow tool, plan and schedule project timelines and milestones using these tools, and track project milestones and deliverables.
• Support in getting definition of project scope.
• Documenting plans, goals and deliverables that support business objectives in collaboration with senior management and stakeholders and revise as appropriate to meet changing needs and requirements.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Delegate tasks and responsibilities to appropriate personnel.
• Liaise with project stakeholders on an ongoing basis and manages day-to-day operational aspects of a project and scope.
• Review deliverable prepared by team before passing to client to ensure accuracy and consistency with objectives and plans.
• Effectively apply the Results methodology and enforce project standards.
• Identify and minimizes company exposures and risks on projects. Ability to escalate timely and professionally
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Ensure project documents are complete, current, and stored appropriately.
• Project accounting where applicable.
• Track and report team hours on a daily/weekly basis.
• Follow up with clients, when necessary to provide stakeholders with appropriate data to complete their work items.

Required Skills and Qualifications: 

Main Job Tasks and Responsibilities
• Lead the planning and implementation of project
• Facilitate the definition of project scope, goals and deliverables
• Define project tasks and resource requirements
• Develop full scale project plans
• Design deliverable templates (if not provided at intake)
• Assemble and coordinate project staff
• Manage project budget
• Manage project resource allocation
• Plan and schedule project timelines
• Enter and track project work items using appropriate tools
• Provide direction and support to project team
• Quality assurance
• Constantly monitor and report on progress of the project to all stakeholders
• Present reports defining project progress, problems and solutions
• Implement and manage project changes and interventions to achieve project outputs
• Project evaluations and assessment of results

Education and Experience
• Qualification in project management or equivalent
• Knowledge of project management techniques and tools
• Direct work experience in project management capacity
• Proven experience in change management
• Proficient in project management software

Key competencies
• Microsoft Office Suite (including Project – used for launch and major projects)
• Critical thinking and problem solving skills
• Planning and organizing
• Decision-making
• Communication skills (written and verbal)
• Influencing and leading
• Delegation
• Team work
• Negotiation
• Conflict management
• Adaptability
• Stress tolerance